Visual Design
Graphic Design
Brand Identity
Typography
Illustration
Color Theory
Motion Design
2D/3D Animation
After Effects
Lottie Animations
3D Modeling & CGI
VFX
User Experience (UX)
User Interface (UI)
Interaction Design
Microinteractions
Design Systems
Wireframing
Prototyping
Usability Testing
Video Editing
Color Grading
Sound Syncing
Reel & Short Edits
Storyboarding
Responsive Design
Frontend Handoff
Animation to Code
Cross-Platform UI
Performance Debugging
Creative Direction
Client Servicing
Pitch Presentations
Brief Understanding
Team Collaboration
Project Management
Content Ideation
Reel Strategy
Social Media Design
Campaign Planning
Brand Storytelling
AI Calling Bot – Pre-Sales Automation Flow
-
Type
Enterprise UX Flow
-
Role
Lead UI/UX Designer -
Duration
2 Weeks -
Tools
Figma, Miro, Illustrator
User Flow Diagram
Interactive Prototype
Project Description
Designed an end-to-end pre-sales interaction flow powered by an AI Calling Bot for a large real estate campaign. The system was built to capture customer conversations, automatically generate summaries, lead insights, and analytics. My role included UX strategy, user journey mapping, and UI design in Figma, working closely with the client to shape an intuitive solution.
Problem
In large real estate campaigns, thousands of leads are contacted daily by pre-sales executives. Manual calls were time-consuming, inconsistent, and lacked structured insights. The client needed an AI-driven calling workflow that could engage customers, record their intent, and provide a structured summary for sales teams.Solution
- Created UX flow diagrams showing how customer input leads to bot responses and data capture.
- Designed call campaign dashboards to track attempted, answered, and unanswered calls.
- Built lead detail views integrating transcripts, AI-generated summaries, and sentiment analytics.
- Structured filters and campaign management screens for real-time monitoring.
- Ensured seamless integration with the existing Pre-Sales CRM.
Impact
The AI Calling Bot reduced manual pre-sales effort by 60%. Sales teams received ready-made summaries and insights instead of raw call logs. This improved response time, campaign scalability, and lead conversion rates.My Responsibilities
- Conducted stakeholder discussions and defined the pre-sales AI workflow.
- Designed journey maps and UI in Figma.
- Created dashboards for call campaigns, lead analytics, and summaries.
- Delivered interactive prototype for client validation.